Terms of Service

 

PLEASE READ THIS AGREEMENT CAREFULLY.
REGISTRATION FOR THE SERVICES YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT.

 

1. Privacy
Your privacy is very important to us. SLWEBCREATIONS.COM does not share, rent, sell or release your personal information to any individual, entity or third party.

 

 

2. Refund and Cancellation Policy
We provide 15 day money back guarantee (Only for Web Hosting). We would refund full amount if you are not satisfied with our service.
Refunds:
To cancel your account you must request it via sales@slwebcreations.com. Please include a detailed reasoning as to why you no longer want to host with SLWEBCREATIONS.COM. After we receive your cancellation request and if your reasons for leaving are valid, we will cancel your account.

A credit will be processed to your credit card account within 2 to 7 business days.


  1. Refund is only applicable on first 15days of first time product.
  2. Domain Registration Not Refundable
  3. Website Design Not Refundable
  4. No refunds for upgrades or any other product purchase.
  5. No Refund will be issued if you will found in violation of our terms and conditions.

 

If you have any questions concerning this policy, please contact our sales department at sales@slwebcreations.com.

 

 

3. Payment Policies

  1. Accounts will not be activated or reactivated without prior payment.
  2. All payment invoices are generated 7 days before payment is due. Failure to pay by the due date will resort in suspended and, ultimately, terminated service. Late payments are subject to a 15% late fee.
  3. If you are unable to process a payment for your hosting plan by its due date, your account will be cancelled and you will not be able to access your Web site or e-mail (If a payment has not been made on the due date, your service will be suspended until payment is received. After five days of nonpayment, your server will be irreversibly terminated and there will be no way for SLWEB to recover the data).
  4. When an account is cancelled, Web site and e-mail files are permanently removed from our servers.
  5. If an account has been suspended for non-payment, it will only be reactivated upon payment of all overdue fees.
  6. Incomplete, incorrect or questionable registration information can result in an account being suspended or terminated or NOT being activated.


4. Contents
SLWEBCREATIONS.COM is not accepted to host any websites/scripts/images which are illegal or suspected to be illegal/copyright infringements. Such as Pirated software, Hacking programs or archives, Spamming Software, Illegal audio, video files.

 


5. Backups
Backups are not included as part of any service. It is the customer's sole responsibility to make backups and save them elsewhere off server. Availability of server backups is not guaranteed and we are not responsible for loss of customer data. SLWEBCREATIONS.COM always advises clients to back up their site data regularly for their own protection.

 

 

6. Unlimited Hosting Package Terms
The use of the any unlimited disk space or bandwidth package is subject to the following terms

  1. All accounts must have valid, working websites, and not violate any previously subscribed terms
  2. Accounts are not for use of mass storage of backups, files, audio, video, zip files, or similar
  3. Accounts are not for the use of mass distributing of files such as torrents or mirrors
  4. Any accounts found to violate these terms may be suspended without notice until the account holder agrees to resolve the issue.

 

 

7. Server Limits

  1. 20% CPU and or memory for 3 minutes.
  2. Combined 5% CPU & RAM over 24 hours.
  3. 200 email limit per domain per hour.
  4. 50 concurrent database connections at one time.
  5. Apache threads to be open no longer then 999 seconds.
  6. PHP upload limit of 15 Megs.
  7. Max PHP session time of 300 seconds or less.
  8. Limits are subject to change at any time.

 

We may change our Terms of Service at any time without prior notice.


BY USING SLWEBCREATION.COM SERVICES YOU AGREE TO THE ABOVE TERMS AND CONDITIONS.


Last updated 07 Sep 2014
If you have any concerns/questions related to this policy, please email us at info@slwebcreations.com